Legal Practice
Management Support

IT services and practice management support are essential for any law firm. The right practice management system can substantially increase the efficiency of your firm. By automating tasks and integrating with other systems, a well-configured practice management system can save you time and money. If you are unsure of where to start in the process of selecting or optimizing your practice management system to meet your needs, Paragon Tech has you covered.

At Paragon Tech we offer:

  • Increase Billable Hours through automation
  • Save time on administrative tasks
  • Get support from professionals with years of experience
  • Stay organized and improve client experience working with your firm
  • Streamline your business and increase efficiency

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Expert IT Support for Law Firms by Paragon

All functions critical in today’s law firm, should either maximize profitability or decrease workload. Through extensive experience with law firms across the US, we have developed a unique perspective on legal practice management systems and have built a method to identify which one will be most conducive to you and your firm based on the firm’s unique needs.

IT services offered for law firms are:

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Secure Storage

Our secure file sharing solutions allow our clients to share files securely, without worrying about security breaches. We also offer a variety of storage solutions, so our clients can choose the option that best fits their needs. We offer a variety of solutions to meet the needs of our clients.

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Paragon Performance Plan

For a successful legal practice management system implementation,  Your partner should be able to understand not only technology but also law firm operations so that they can ask targeted questions about your needs and anticipate issues before they arise to achieve the best possible outcomes.

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Technical Support

Most Practice Management software providers offer technical support. Your firm’s configuration of the software is tailored to how you operate. This can make it difficult to receive consistent support due to the need to explain the configuration each time you require assistance.

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Document Management

By implementing a proper document management system, it will be easier to work within your company, and you will spend less time searching for unstructured files and documents.

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Data

A practice management system needs to be the backbone of your firm in order to fully reap the rewards that only technology can provide your firm. Your attorneys will benefit from increased production and access to relevant data in real time pertaining to their cases. 

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Efficient Communication Tools

The right legal PMS can be an overwhelming process, especially when there are so many options. Allowing the right software to do its job will save you time in managing your office needs!

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How Does IT Support For Law Firms Work?

At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.

These 4-steps are:

Business & IT Services Analysis

Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.

Technology Strategic Planning

Once the analysis is complete, we create a fully optimized ideal technology infrastructure plan for your firm. This includes creating a device refresh cadence, planning for cloud migrations of on-premise systems where possible, creating an incident response plan, and forecasting necessary infrastructure changes. 

Deployment of IT Support

We deploy remote monitoring agents on network devices, computers, and servers to facilitate seamless support and troubleshooting of IT issues. We proactively monitor your technology infrastructure, searching for threats using a state-of-the-art artificial intelligence platform. Wrap this up with real-time IT asset documentation and software subscription documentation and you will never question what is going on in your IT infrastructure again. 

Continual Optimization and Cost Reduction

Throughout our partnership, Paragon Tech will identify key inefficiencies and bottle necks in your processes and recommend improvements that will streamline your work. The goal is to increase your billable time and decrease time spent on non-billable activities. We will implement automation and effective software platforms that allow your staff to reach all new levels of productivity, which drives higher firm profitability. 

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Optimize Your Legal Practice Management System

If you do have a crystal clear picture of the items below, a properly configured Practice Management System system will enable you to gain visibility and control of your Law firm and allow you to bill more while decreasing your workload.

  • What is the current status of your case
  • How many hours have currently been exhausted on this matter?
  • How would you rate your internal communications with your staff?
  •  What is your average billable rate for fixed fee matters?
  • What documents are relevant to a matter
  • What are the billing rules for a particular matter?
  • How accurate are your firm finances and trust account balance reconciliation

With a properly configured Practice Management System, you can create optimizations for intake forms by setting up custom billing rates and organizing client files based on matter. Additionally, we’ll help implement email automation to remind clients to remit payments. Additionally, we will create automation that tracks the time your attorneys are spending working on their matters to capture the most billable hours!

For further details, give us a call at (815)-556-1145 or write to us at [email protected].

Optimize Your Legal Practice Management System

If you do have a crystal clear picture of the items below, a properly configured Practice Management System system will enable you to gain visibility and control of your Law firm and allow you to bill more while decreasing your workload.

  • What is the current status of your case
  • How many hours have currently been exhausted on this matter?
  • How would you rate your internal communications with your staff?
  •  What is your average billable rate for fixed fee matters?
  • What documents are relevant to a matter
  • What are the billing rules for a particular matter?
  • How accurate are your firm finances and trust account balance reconciliation

With a properly configured Practice Management System, you can create optimizations for intake forms by setting up custom billing rates and organizing client files based on matter. Additionally, we’ll help implement email automation to remind clients to remit payments. Additionally, we will create automation that tracks the time your attorneys are spending working on their matters to capture the most billable hours!

For further details, give us a call at (815)-556-1145 or write to us at [email protected].

Austin Distel Guij0yszpig Unsplash

We Create Fully Connected Systems So You Can Focus On Your Business

Do you ever find yourself or employees doing the same work twice in order to input information into different platforms? Stop wasting time and money by utilizing our expertise to boost your firm’s efficiency!

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Five Spheres. One Mission.

Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.

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Frequently Asked Questions

1. Can you help me get great deals on purchase of IT equipment?

Yes. Our experts can help you source great computer hardware and software for your law firm. get great deals on your purchases.

Our team handles all your software & hardware purchasing needs. requirements. By partnering with reputable vendors, we pass on our discounts to you! This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing computer hardware equipment in case you are not planning to purchase them.

2. Would you recommend getting cybersecurity insurance?

Yes, we suggest all our clients invest in a cybersecurity insurance plan for their law firm.

The data stored by law firms is sensitive and we provide high-security IT services. However, even the best countermeasures can fall to a cyber-attack. A cybersecurity insurance plan bolsters your firm and assists you by providing the necessary provisions to recover from a cyber attack.

3. What is your average response time to a problem raised by a client?

We offer an average response time of 12 minutes whenever a ticket is raised by a client.

Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.

4. Do you perform on-site service visits to the office to resolve technical issues?

The majority of technical problems can be solved remotely when it comes to managing the IT needs services for a law firm.

However, we have the ability to send a technician on-site to any office in the lower 48 states in the event of a hardware issue.

(815) 556-1145

201 W. Maple St. Suite 2 New Lenox, IL 60451

Monday-Friday: 8am - 5pm

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Take the initiative to boost efficiency and performance with Paragon Tech today.