Paragon
Performance Plan 

We believe technology should enable you and your team to be more productive! Accomplishing tasks in record time and wowing your clients.

Unfortunately, 84% of all businesses surveyed have admitted that their technology is inadequate, improperly maintained, and hinders their production. 

At Paragon we offer:

  • Produce results faster with the most up-to-date technology
  • Eliminate frustration and wasted time troubleshooting tech problems
  • Save money with reliable, properly maintained equipment
  • Keep your business ahead of the competition with cutting edge tools

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Expert IT Support for Law Firms by Paragon

We have created a system for assessing the security standing of your organization. Using the ISO/IEC 27001 standard as the framework of our assessment, we compile multiple datapoints to determine your risk score. Our datapoints include: org size, software stack, network configuration, MFA, encryption type, past breaches, security training and more.

IT services offered for law firms are:

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Professional Security System

An intentional, thoughtful security ecosystem must be built that contains multiple layers  in order to create a deterrent and protect the organization. It’s important to have a clear performance plan in order to ensure that the IT department is functioning.

Metric Analysis

Metrics Analysis

Developing a performance plan requires careful thought and analysis. The first step is to identify the organization’s goals and objectives. Once these have been established, the next step is to develop metrics that will be used to measure progress towards these goals

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Support Services

Our IT services are constantly evolving to make sure that we are providing the best possible service. We evaluating new technologies on a regular basis to ensure that we are using the most up-to-date and efficient software and hardware.

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How Does IT Support For Law Firms Work?

At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.

These 4-steps are:

Business & IT Services Analysis

Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.

Security Enhancements

Once the analysis is complete, we deploy a customized security solution for your law firm to protect the client files & information from any possible threats.

Service Strengthening

Further, we plan a strategy according to your needs & what your expectations are. This strategy allows us to strengthen the infrastructure and maintain the information of your clients in a streamline manner.

Cost Effective Solutions

Throughout the process, our team focuses on complex problems & offers the best solutions for them. Our goal is to give solutions that are cost-effective & help in profit increase for the client.

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24×7 IT Support for Paragon Performance Plan 

We are committed to providing our clients with the best possible IT services. As part of this commitment, we have developed a performance plan that outlines our goals and objectives for the year. This performance plan is designed to help us measure our progress and ensure that we are meeting our targets.

The role of this team is:

  • Service Level Management
  • Capacity Management
  • Availability Management
  • Disaster Recovery

Maintaining and securing cloud storage

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

24×7 IT Support for Paragon Performance Plan 

We are committed to providing our clients with the best possible IT services. As part of this commitment, we have developed a performance plan that outlines our goals and objectives for the year. This performance plan is designed to help us measure our progress and ensure that we are meeting our targets.

The role of this team is:

  • Service Level Management
  • Capacity Management
  • Availability Management
  • Disaster Recovery

Maintaining and securing cloud storage

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

Headway Jfr5wu2hmi0 Unsplash

We Create Fully Connected Systems So You Can Focus On Your Business

Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!

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Five Spheres. One Mission.

Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.

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Repair

Support

Connect

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Frequently Asked Questions

1. Can you help me get great deals on purchase of IT equipment?

Yes. Our experts can help you get great deals on your purchases.

Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.

2. Would you recommend getting cybersecurity insurance?

Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.

The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.

3. What is your average response time to a problem raised by a client?

We offer an average response time of 12 minutes whenever a ticket is raised by a client.

Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.

4. Do you visit the office premises in case of any technical difficulties?

Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.

However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.

(815) 556-1145

201 W. Maple St. Suite 2 New Lenox, IL 60451

Monday-Friday: 8am - 5pm

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Take the initiative to boost efficiency and performance with Paragon Tech today.