Services

Dive into our services to see exactly how Paragon Tech
can help take your company to the next level.

Tech Assessment

Our in-depth discovery of your technology infrastructure generates key actionable insights on functional deficiencies, security vulnerabilities, and operational inefficiencies.

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With this information, we identify opportunities to increase efficiency and continuity.

Practice Management Support

We identify the core goals of a law firm, the growth trajectory, area of practice(s), size of the firm along with several other data points to pair a law firm with the best possible platform.

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Historically all of the people we have hired for other businesses have outperformed their peers in performance and overall activity. Out clients have seen less turnover, longer retained employees, and people that are passionate about themselves and their careers.

VOIP Support and Implementation

We provide the physical phone hardware, virtual phones, shared voicemailboxes necessary to portray the company image desired.

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By utilizing VOIP phones, you can ensure that your workforce can operate efficiently, both in the office and out. With our technicians and engineers at the ready, we provide full support for adding new users, assigning phone numbers, and troubleshooting issues. 

Email Spam Filtering and Phishing Prevention

The email inbox is one of the most important communication access points. Ensuring that only important emails are allowed into the mailbox while blocking malicious or advertisement emails is more important than ever.

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Phishing emails are one of the main cyber attack vectors, and ensuring that your users do not open them is critical. With our spam filtering service, rest assured that your team are able to worry less about wading through countless emails just to find the important ones, and more about being as effective as possible and wowing your clients.

Email Migration

We migrate company email from an existing platform into Office 365 or GSuite. Providing a safer solution to your email communication.

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As a Microsoft and Google authorized partner, we pass on the cost-savings to you and ensure that you have a reliable email service hosted in the cloud. We handle the management of adding/removing users as well as configuring their permissions.

Legal Software Support and Training

We provide on-going support and one-on-one user training of practice management, document management and E-Discovery systems.

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Leverage Paragon Tech to optimize the workflows and configuration in your legal platform to truly harness the power of technology in your law practice. Let the technology work for you, not against you.

Cybersecurity Assessment

Understand your cyber risk and receive a remediation plan that allows you to make intelligent business decisions based on data. We use our proprietary scoring matrix to provide you with a risk score.  

Paragon Cybersecurity Suite

Be. Secure.

By leveraging our host of cybersecurity tools, you become the master of your data. Phishing campaigns, MFA, log-review, strategic planning. Security comes in layers. It’s all here.

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We take the guesswork out of understanding your risks. You will then be assigned an overall risk score, using our proprietary security matrix that takes into account a multitude of relevant data points specific to your organization.

Once you understand the risks and we communicate the gaps in security, we outline your risk remediation plan. This includes the exact tasks required to improve your organization’s risk score as well as the approximate cost of performing the remediation on your own or hiring us to do so.

Practice Management Platform Consulting

We configure your existing practice management system or implement a new practice management system to enable your law firm to operate more efficiently and profitably. 

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This will enable the firm to capture more billable revenue, securely and easily store and share documents for easy retrieval, as well as help to automate the collections process.

Paragon Performance Plan

Paragon Tech provides the core technology infrastructure for implementing and supporting the technology in a law firm.

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By leveraging our in-depth Company Discovery, we use our insights gained in order to design the best, most thoughtful technology ecosystem that a law firm will use in order to generate massive amounts of success and increase billable revenue. We enable attorneys to be more productive and to eliminate the risk of things falling through the cracks while enabling support staff to operate efficiently and to ensure consistent client experience.

Business Continuity and Disaster Recovery

What happens when there is a malware attack, flood, pandemic? We help your company to implement the right technology and planning to continue operating even when disaster strikes. 

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These are the questions we ask our clients and help them prepare for. With a highly intentional approach to addressing these issues head-on, we put together Business Continuity Plan that details the processes of handling various business interruptions and ways to mitigate these interruptions before-hand. From data backup solutions to redundant internet and phone services, we identify and deploy the best possible solutions that align with a company’s vision to protect what they’ve worked so hard to build. 

vCIO Service

We take the guess-work out of technology planning. By leveraging our vCIO service you gain a highly experienced technologist that meets meet with your executive team on a regular basis to ensure that your technology aligns with your business goals. 

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From regular technology audits, budgeting, and road mapping, we arm you with key information necessary to run a successful business and create maturity of your technology infrastructure. Our goal is to eliminate redundant software services, incohesive systems, and surprise technology expenses. 

Computer Hardware Purchasing Setup and Delivery

We help you identify the proper hardware to buy and handle the purchase and delivery from start to finish.

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We handle all computer purchases, configure the systems as needed, set up accounts and software, and deliver the system to the main office or to the user’s home.

Our Expertise

We Serve a Variety of Businesses & Industries

Our focus is transforming professional services firms into profitable and technologically mature organizations. We use our vast experience working in many industries including law, finance, health care, and construction to create the desired outcome for you. We understand business and our technical resources are available around the clock to ensure that your organization thrives. 

Construction

Health Care

Accounting

Law Firms

Frequently Asked Question

Our priority is you! We will walk you through every step in order to make sure you know exactly how we can benefit your business.

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What size organizations does Paragon Tech work with?

Our team is capable of working with companies of varying sizes. As a general rule, companies with at least 5 employees are a great fit for a partnership with us. Contact us to find out more and discuss your needs.

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Do your managed IT services require a commitment?

We pride ourselves in supporting our client’s technology infrastructure as if it were our own. We are highly committed to ensuring that you have the best technology experience and that we maintain high levels of productivity in your organization so that you can remain profitable. Our minimum commitment term is 12 months. 

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What is your average Response Time For Support Requests?

We track our response times in real-time and report this figure to our executive team on a weekly basis. Our standard response time guarantee is 1 hour however, in practice, we average between 8 and 15 minutes. 

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We are looking to accomplish a technology project. Do you perform one-time project work?

We are equipped to handle both IT managed service and one-time projects alike. Contact us to define the requirements of your project and our consultants will work with you to develop and implement the best solution. 

Contact Us

(815) 556-1145

201 W. Maple St. Suite 2 New Lenox, IL 60451

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Take the initiative to boost efficiency and performance with Paragon Tech today.

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