Technology Assessment

Our team of expert technologists will analyze your firm  data and consider your business goals in order to craft a cohesive roadmap detailing how to accomplish business objectives using technology. The goal of the technology assessment is to uncover the technology roadblocks preventing you from realizing the highest efficiency and profitability for your firm. 

At Paragon we offer:

  • We have developed a proven method for delivering results that drive your business initiatives forward
  • For firms that are not willing to compromise on their profitability, our assessment uncovers the technology gaps
  • Position your business for success

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Expert IT Support for Law Firms by Paragon

For serious growth-minded individuals wishing to propel their organization forward and are willing to invest the required resources into seeing this come to fruition full technology assessment service will require 1-3 hrs of your time in order to communicate all of the necessary inputs through our team.

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Step 1

We understand the importance of having a well-documented and up-to-date inventory of all technology infrastructure in your business. We document

  • All computer hardware, installed software, cloud applications, network devices, software licenses
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Step 2

We interview each distinct department within your business to document the technology processes.

  • How are applications used to produce your work product?
  • How does information move throughout your business?
  • What are the goals of your organization?
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Step 3

We deliver custom documentation that describes your existing infrastructure and recommend improvements that need to be made to align your technology with your organization’s goals.

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How Does IT Support For Law Firms Work?

At Paragon Tech, our experts operate in a streamlined manner & we focus on one aspect of a business at a time. We follow a 4-step process to analyze your law firm & its needs before offering a solution.

These 4-steps are:

Business & IT Services Analysis

Our team of IT specialists perform an analysis of your business & the operations. This would include a thorough analysis of your management systems & current strategies.

Technology Strategic Planning

Once the analysis is complete, we create a fully optimized ideal technology infrastructure plan for your firm. This includes creating a device refresh cadence, planning for cloud migrations of on-premise systems where possible, creating an incident response plan, and forecasting necessary infrastructure changes. 

Deployment of IT Support

We deploy remote monitoring agents on network devices, computers, and servers to facilitate seamless support and troubleshooting of IT issues. We proactively monitor your technology infrastructure, searching for threats using a state-of-the-art artificial intelligence platform. Wrap this up with real-time IT asset documentation and software subscription documentation and you will never question what is going on in your IT infrastructure again. 

Continual Optimization and Cost Reduction

Throughout our partnership, Paragon Tech will identify key inefficiencies and bottle necks in your processes and recommend improvements that will streamline your work. The goal is to increase your billable time and decrease time spent on non-billable activities. We will implement automation and effective software platforms that allow your staff to reach all new levels of productivity, which drives higher firm profitability. 

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24×7 IT Support For Technology Assessment

In order to provide the best possible IT services, it is essential to periodically assess the proceses and technologies in place. This allows for an understanding of what is working well and where there may be room for improvement. The assessment should be conducted by a team of experts who are familiar with the latest trends in information technology.

The role of this team is:

  • Meet with key stakeholders and team to ID the pain points, bottlenecks, and opps to increase efficiency and profitability of firm
  • Process begins with targeted interviews with staff looking to uncover flaws in current operating model
  • Inventory and document all the platforms used, integrations between them, cloud platforms, backup devices/services

Maintaining and securing cloud storage

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

The power of a thorough Technology Assessment 

In order to provide the best possible IT services, it is essential to \ assess the effectiveness of existing systems and processes in place. This allows for an understanding of what is working well and where there may be room for improvement. The assessment should be conducted by a team of experts who are familiar with the latest trends in information technology.

The role of our team is:

  • Meet with key stakeholders and team to ID the pain points, bottlenecks, and opportunities to increase efficiency and profitability of your firm

  • Reduce the redundant software in use to minimize software expenses.
  • Process begins with targeted interviews with staff looking to uncover flaws in current operating model
  • Inventory and document all the platforms used, integrations between them, cloud platforms, backup devices/services

Maintaining and securing cloud storage

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

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We Create Fully Connected Systems So You Can Focus On Your Business

Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!

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Five Spheres. One Mission.

Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.

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Repair

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Frequently Asked Questions

1. Can you help me get great deals on purchase of IT equipment?

Yes. Our experts can help you get great deals on your purchases.

Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.

2. Would you recommend getting cybersecurity insurance?

Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.

The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.

3. What is your average response time to a problem raised by a client?

We offer an average response time of 12 minutes whenever a ticket is raised by a client.

Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.

4. Do you visit the office premises in case of any technical difficulties?

Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.

However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.

(815) 556-1145

201 W. Maple St. Suite 2 New Lenox, IL 60451

Monday-Friday: 8am - 5pm

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Take the initiative to boost efficiency and performance with Paragon Tech today.