VOIP Support And Implementation

A voice-over IP system is the backbone of any orgs communications. Many orgs still rely on traditional POTS communication systems. This can result in excessive downtime, poor voice call quality and limited flexibility with devices  and working locations.

At Paragon we offer:

  • Increase flexibility with devices and working locations
  • Eliminate excessive downtime
  • Improve voice call quality
  • Lower costs
  • The world becomes your mobile office

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Expert IT Support for Law Firms by Paragon

Adding a VOIP systems gives you the flexiibity of having an automated answering system where you can assign different messages based on business hours, holidays, and special occurrences.

Allow employees to make phone calls using their mobile devices and ditch traditional handsets.

IT services offered for law firms are:

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Remotely Answer Calls

VOIP grants its users the ability to remotely answer calls, check mailboxes, use BT headsets to reduce neck strain from holding phone, send and receive text messages to prospects and clients 

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Save Time And Money

We leverage our extensive partnerships with VOIP providers and provide customers affordable rates for high-quality connections so they can talk just as loudly without any interference or delay in playback!

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Professional Tools And Experts

We are experts in managing AVAYA , RingCentral, and various other VOIP platforms. Our engineers will ask relevant questions to assess your finality requests and pair your firm with the proper platform.

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24×7 IT Support for
VOIP Support And Implementation 

PTI’s team handals all on and offboarding for employees creating mobile numbers for them and assigning or revoking access to your VOIP system.

It is not easy to compete with large organizations that have the capabilities and resources for their clients. But by using a solid VOIP system, you can level the playing field so your business can compete with larger competitors in terms of customer service experience.

Don’t worry about managing your phone system ever again:

  • Fully- managed phone hardware and services
  • Having a robust phone system is critical to the success of your organization.
  • Phone vendor selection
  • Adding New lines/extensions/users
  • Custom phone tree setup

When issues arise with your VOIP platform, rest assured in relingin on our team in ID problem and implement timely fix to ensure downtime becomes a thing of the past.

Anytime employee has issue needing resolution, they will directly interface with PT rather than involving you or your team in VOIP support.

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

24×7 IT Support for
VOIP Support And Implementation 

PTI’s team handals all on and offboarding for employees creating mobile numbers for them and assigning or revoking access to your VOIP system.

It is not easy to compete with large organizations that have the capabilities and resources for their clients. But by using a solid VOIP system, you can level the playing field so your business can compete with larger competitors in terms of customer service experience.

Don’t worry about managing your phone system ever again:

  • Fully- managed phone hardware and services
  • Having a robust phone system is critical to the success of your organization.
  • Phone vendor selection
  • Adding New lines/extensions/users
  • Custom phone tree setup

When issues arise with your VOIP platform, rest assured in relingin on our team in ID problem and implement timely fix to ensure downtime becomes a thing of the past.

Anytime employee has issue needing resolution, they will directly interface with PT rather than involving you or your team in VOIP support.

For further details, you can give us a call at (815)-556-1145 or write to us at [email protected].

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We Create Fully Connected Systems So You Can Focus On Your Business

Do you ever find yourself or employees doing the same work twice in order to transfer information to different avenues? Stop wasting time and money by utilizing our expertise to boost your company’s efficiency!

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Five Spheres. One Mission.

Your technology and information should be secure at all times. With lightning-quick response rates and airtight defense systems in place, your business will stay running 24/7.

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Frequently Asked Questions

1. Can you help me get great deals on purchase of IT equipment?

Yes. Our experts can help you get great deals on your purchases.

Our team handles all your software & hardware requirements. This means that we will look after the purchasing of equipment and we might be able to get some discounts on the products. You also have the option of leasing the hardware equipment in case you are not planning to purchase them.

2. Would you recommend getting cybersecurity insurance?

Yes, we suggest all our clients get a cybersecurity insurance plan for their law firms.

The data stored by law firms is very sensitive & we ensure a well-curated IT support plan for law firms. However, even the best plans can fall prey to a cyber-attack and an insurance plan offers additional defense. It helps the firm by providing the necessary resources to recover from the attack.

3. What is your average response time to a problem raised by a client?

We offer an average response time of 12 minutes whenever a ticket is raised by a client.

Our team offering IT services to the law firm quickly begins the process of solving the problem. However, some problems are different from others & they might require more time than usual.

4. Do you visit the office premises in case of any technical difficulties?

Mostly no. The majority of technical problems can be solved remotely when it comes to managing the IT services for a law firm.

However, things change when we are dealing with hardware problems. If a raised ticket by our client requires us to visit the office personally, then our team of experts will cover this up.

(815) 556-1145

201 W. Maple St. Suite 2 New Lenox, IL 60451

Monday-Friday: 8am - 5pm

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Take the initiative to boost efficiency and performance with Paragon Tech today.